Data Protection Documentation

Sahabet Privacy Policy

Your personal data is our top priority. Find out clearly how we collect, use, and protect your information — everything explained in plain language.

Last Updated: January 2026

1 Introduction

SahabetWelcome to . This Privacy Policy ("Policy") explains how Sahabet What data we collect while you use the platform, how that data is used, and the steps we take to keep your information secure.

SahabetBy using our services through the website (sahabet.bio), mobile app, or any other channel, you are considered to have read and accepted this Privacy Policy. We believe transparency is the best security — that is why this document is written in plain, accessible language so every user can understand it easily.

In this Policy, "we", "our", or "Sahabet" refers to the company operating the platform. "You" or "User" refers to any individual who Sahabethas registered or is using our services.

This Privacy Policy has been prepared in compliance with GDPR and international data protection standards. We are always committed to ensuring the security of your data.

2 What Data We Collect

Sahabet Only the information necessary to provide our services is collected. We never ask for unnecessary or excessive data. Below is a breakdown of the types of information we collect:

Data Type Example Reason for Collection
Identity Information Full name, date of birth, national ID number Account Verification & Age Confirmation
Contact Information Email, mobile number, address Account Registration & Communication
Financial Information BKash/Nagad number, transaction history Deposit & Withdrawal Processing
Device Information IP address, browser, device model Security Verification & Fraud Prevention
Gaming Activity Betting history, win/loss records Service Improvement & Responsible Gaming

In addition, when you contact our support team, records of those conversations may also be retained — solely for the purpose of improving our service quality.

Sahabet will never ask for your bank PIN, mobile banking password, or OTP directly. If you receive any such request, treat it as fraudulent.

3 How Your Data Is Used

Sahabet All collected data is used strictly for specific, lawful purposes. Selling your information commercially or using it for unsolicited advertising is against our policy.

We use your information for the following purposes:

  • Account Management: To handle registration, login, identity verification, and account security.
  • Transaction Processing: To process deposits, send withdrawals, and issue bonuses.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Legal Obligation: To meet regulatory and compliance requirements.
  • Customer Support: To resolve your complaints, questions, and issues.
  • Service Improvement: To analyze user experience and improve the platform.
  • Responsible Gaming: To detect unusual gaming patterns and provide appropriate support.
  • Promotional Communications: To send you offers and updates with your consent (with the option to opt out).

If you no longer wish to receive promotional emails or SMS, you can opt out at any time by contacting our support team. This will not affect your access to core services.

4 Who Your Data Is Shared With

Sahabet Your personal data is never sold. However, limited information may be shared with trusted third parties as necessary to provide our services. In every case, we ensure those parties adhere to the same standard of privacy.

  • Payment Processors: bKash, Nagad, Rocket, and crypto gateways — for payment processing purposes only.
  • Identity Verification Services: Authorized third parties for the KYC process.
  • Game Provider: Gaming software companies — for game operation purposes only.
  • Legal Authorities: Relevant authorities in cases of court orders or legal obligations.
  • Anti-Fraud System: Specialist services for fraud prevention and anti-money laundering.

Data shared with third parties is always limited to the minimum necessary. No third party may use your data for their own commercial purposes.

6 Security Measures

Sahabet Industry-leading security technology is used to protect your data. Our security infrastructure is regularly audited by independent third-party experts.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall Protection: Advanced firewall to prevent unauthorized access.
  • Data Masking: Sensitive information is masked before being stored in the system.
  • Real-Time Monitoring: Real-time detection of suspicious activity.
  • Data Backup: Regular backups are maintained on secure servers.

Your password is never stored in plain text — a strong hashing algorithm is always used. Even Sahabetstaff cannot view your password either.

7 Your Data Rights

SahabetEvery registered user on has several important rights regarding their personal data. We respect these rights and are committed to helping you exercise them.

Right to Access Your Data

You can request to know what data we hold about you.

Right to Rectification

You can contact us to correct any inaccurate or outdated information.

Right to Erasure

You may request deletion of certain data after your account is closed.

Data Portability

The ability to download your data in a machine-readable format.

Right to Object to Processing

You may object to the use of your data for specific purposes.

Right to Restrict Processing

Request to temporarily restrict data processing while an investigation is ongoing.

To exercise these rights, contact our support team. We typically respond within 30 business days. Please note that due to legal obligations, we may be required to retain certain data for a specified period.

8 How Long Your Data Is Retained

Sahabet Your data is never retained longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Data Type Retention Period Reason
Account Information For the duration the account is active + 5 years Legal Obligation
Transaction Records 7 years Financial Regulatory Requirements
KYC Documents 5 years after account closure AML/KYC Regulations
Support Contact 3 years Service Quality Review
Cookie Data Up to 12 months Analytics & Improvement

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

9 Protection of Minors' Data

Sahabet strictly prohibits providing services to anyone under 18. We do not knowingly collect or store personal data from minors.

Age verification is mandatory at registration. If we discover that a minor has created an account, that account will be immediately closed and all associated data will be deleted.

If you believe a minor Sahabetis using an account, please notify our support team immediately. We will take prompt action.

10 Privacy Policy Updates

Sahabet This privacy policy may be updated as needed. For any significant changes, we will notify you in advance via email or in-app notification.

The date of each update will be noted at the top of the page. Following any changes, Sahabet Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

For any questions or concerns about this Privacy Policy, please reach out to our support team. We are available 24/7.

Why SahabetIs 's privacy trustworthy?

Our data protection framework is built in line with international standards.

SSL Encryption

Every transaction and login is protected with 256-bit SSL encryption. No third party can read your data.

KYC Verification

Every account goes through identity verification, keeping all user data safe from fraud and misuse.

Secure Data Storage

Data is stored in encrypted format at certified data centers. Regular backups and access controls are maintained.

Regular Security Audits

Third-party security experts regularly audit our systems to identify potential vulnerabilities.

GDPR-Compliant Policy

Our Privacy Policy is built in accordance with international GDPR standards. You have full control over your personal data.

24/7 Privacy Support

For any questions about your data, our support team is available around the clock to assist you.

Safe & Trusted

Your Data Is Secure — Join Sahabet Today

Read our Privacy Policy and register with confidence. Every piece of your information is stored with the highest level of security. Join hundreds of thousands of trusted players across Bangladesh.

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